Contact Us

  • Please enter your inquiry in the form below including your name and email.
    • If your inquiry is regarding your order, please provide your order number.
  • We may not be able to respond to every feedback or requests as soon as possible.
  • Our response may be delayed due to public holidays or business hours. Our usual office hours are 10:00AM - 6:00PM (JST) weekdays, excluding Japanese public holidays.
  • We may not be able to reach you if your personal information was entered incorrectly, or in the case of a system error. If you do not receive a response, please check that you have entered the correct e-mail address.
  • Before sending a message, please check whether your question is answered in our FAQ.